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Small businesses may initially start off by making use of free online addresses such as Gmail, but owners of these companies would soon realize that using personal domain name would impart a distinct identity. Access to business emails can be obtained through online mail clients such as Eudoramail, Outlook and Outlook Express. Some email server hosting companies also provide their own mail clients, with a promise of filtering of spam. In addition, email clients can also be synchronized across multiple devices such as smartphones and tablets, so that important information can be accessed even while on the move.
Steps to consider while selecting new email services
Before selecting a particular email server hosting company, it is important to evaluate what is really required for the business, based upon current system analytics and usage statistics. Parameters such as size of attachments, space for inbox storage and others need to be known. As an example, if separate calendar applications, address book programs and task management systems are being used at present, it may be possible to choose a mail client that integrates all three.
Apart from physically moving data stored in emails, there could be other systems and processes that also may be affected by migration to business email hosting. If there are major steps to be taken for redirection of auto replies, installation of new system status messages and conflicts with interdependent systems, such as Customer Relationship Management (CRM) must be undertaken in time.
Training on new email services must not be ignored
One cannot assume that users will be able to understand everything without training. Classroom-based training or handouts would be necessary for acquainting employees with the new system. Migration may not be the best idea while in the midst of a big marketing campaign, for example. It should be mentioned here that no matter what a business email hosting company, no service provider can provide 100 per cent uptime. But providing uptime close to 100 per cent would be encouraging for a business.
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